LEGAL REFERENCE

Your Privacy Matters at chat 7meter

chat 7meter is built for Indonesia, and protecting your personal data is central to how we operate. This Privacy Policy explains what information we collect when you open...

Browse the Lobby Read FAQ
chat 7meter Your Privacy Matters at chat 7meter

Privacy service notes

When you open an account on chat 7meter, we collect the information you submit — name, contact details, and payment identifiers linked to DANA, OVO, GoPay or QRIS — solely to operate your account and process transactions in supported regions. We do not sell your data to third parties. Information is stored on secured servers and accessed only by authorised personnel where

local law permits. You may request a copy of your stored data or ask us to delete your account record at any time by contacting our support team. Our practices align with applicable data-protection obligations relevant to Indonesia and the regions we serve.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Reach Us About Your Privacy

Questions about how we handle your data? Our team is available through the channels below. We aim to respond to all privacy-related requests within 48 hours and will confirm receipt of any data-access or deletion request by return message.

Team online

Live Chat

Open the live chat window inside your account dashboard. Our support team handles privacy queries directly, including data-access requests and questions about how your DANA or OVO details are stored.

Email Support

Send your privacy request to our dedicated support address. Include your registered account name so we can locate your record and respond with accurate, account-specific information as quickly as possible.

Help Centre

Our Help Centre contains a dedicated Privacy section. Browse articles covering data retention, GoPay and QRIS transaction records, cookie settings, and how to submit a formal data-removal request online.

WHY VISITORS TRUST US

How We Uphold This Privacy Policy

We review this Privacy Policy regularly and update it whenever our data practices change. Every revision is dated, and we notify you of material changes through your registered account contact details before...

Policy Review Cycle

Our legal and operations team reviews this document on a scheduled cycle. Any change affecting how your personal data is processed is flagged and communicated to you before it becomes active.

Data Minimisation

We collect only the data we genuinely need to run your account. Payment identifiers like your linked DANA or GoPay handle are stored only as long as your account remains active and in good standing.

Secure Storage

Account data is held on encrypted servers. Access is restricted to authorised personnel operating under confidentiality obligations, and we conduct periodic audits to confirm those controls remain effective.

No Third-Party Sale

We do not sell, rent or trade your personal information to external marketing companies. Data shared with third-party processors — such as payment gateways — is limited strictly to what is needed for that transaction.

Cookie Transparency

Our cookie notice explains every category of cookie we set, what it tracks, and how long it persists. You can adjust non-essential cookie preferences from your browser or account settings at any time.

Your Deletion Right

You may request full deletion of your account record. Once verified, we will remove your stored personal data within the timeframe required by applicable law in your supported region.

How Our Policy Compares Across Pages

Our Privacy Policy applies consistently whether you access chat 7meter through the slot lobby, the sportsbook, or any other section. The table below shows how the same data...

Slot Lobby AccessPersonal data collected when you browse slot rooms is governed by this same Privacy Policy. No additional data is captured beyond standard session and account identifiers.
Sportsbook SectionYour sportsbook activity is logged to your account record under the same retention and deletion rules described in this document, with no separate data regime applied.
Live Casino TablesLive-table session data — including game history visible in your account — is stored under the same security and access-control standards as all other account data.
Payment RecordsTransaction references tied to DANA, OVO, GoPay or QRIS are retained only as long as required for account reconciliation and applicable legal obligations in supported regions.
Mobile AccessWhether you access chat 7meter on a phone or desktop, the same Privacy Policy governs your session. No additional data collection occurs because of your device type.
Account DashboardProfile information you update inside the dashboard — contact details, linked wallets — falls under the same data-minimisation and secure-storage commitments stated in this policy.
Promotional CommunicationsIf you opt in to promotional messages, your contact preference is stored alongside your account record and can be withdrawn at any time through your communication settings page.
AT A GLANCE

Key Elements of Our Privacy Layout

This Privacy Policy is structured so you can locate the section most relevant to you without reading the entire document. Each area below represents a distinct part of how we manage your data, from...

01
Data Collection Scope We detail exactly what categories of personal information we collect at sign-up and during account activity, so you know from the start what you are sharing with chat 7meter.
02
How We Use Your Data Your information is used to operate your account, process transactions and send service communications. We do not use your data for purposes beyond those clearly stated in this document.
03
Data Sharing Rules We identify every third party that may receive a portion of your data — such as payment processors handling QRIS or OVO — and the strict limits placed on what they may do with it.
04
Retention Periods Each data category carries a defined retention window. Once that window closes and no legal obligation requires continued storage, we delete or anonymise the record promptly.
05
Your Access Rights You hold the right to request a copy of your stored data, correct inaccuracies, or ask for deletion. This section of the policy explains how to exercise each right without friction.
06
Policy Update Process We describe how and when we notify you of policy changes, where to find version history, and what steps to take if you disagree with a material update to our data practices.

Privacy Policy Questions Answered

We collect the name, email address and contact details you submit at registration. If you link a payment method such as DANA, OVO, GoPay or QRIS, the associated identifier is also stored securely against your account record.

Payment identifiers are held on encrypted servers with access restricted to authorised personnel. We do not store full wallet credentials — only the reference needed to process your transaction within supported Indonesia regions.

We share data only with processors that directly support your account, such as payment gateways handling QRIS transactions. We do not sell or rent your personal information to advertisers or unrelated external companies.

We retain your account data for as long as your account is active and for the period required by applicable law after closure. Once that period ends, records are deleted or anonymised in line with this policy.

Yes. Contact our support team via live chat or email with your account details and the nature of your request. We will confirm receipt and fulfil data-access or deletion requests within the timeframe required under applicable rules.

We use session cookies to keep your account logged in and analytics cookies to understand how the lobby is used. Non-essential cookies can be adjusted through your browser settings or the cookie preference panel on our site.

Yes. If we make a material change to how we process your data, we will notify you through your registered contact details before the change takes effect, giving you time to review the updated policy.