LEGAL REFERENCE

Our Terms Shape Your Account

These terms define how your chat 7meter account works, what you can expect from our live tables, slots and sportsbook, and how we handle your payments through QRIS...

Account SecurityPayment ClarityGameplay RulesDispute ResolutionIndonesia-Focused
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chat 7meter Our Terms Shape Your Account

Policy Scope & Jurisdiction

chat 7meter operates under the laws applicable to online gaming in supported Indonesian regions. These terms apply to all account holders accessing our live casino tables, slot lobbies and sportsbook markets through chat7meter.com. By opening an account, you confirm you are of legal age in your jurisdiction and agree to comply with local regulations. We process deposits and withdrawals via QRIS, DANA,

OVO and GoPay according to each provider's terms. Disputes are resolved through our support team first; escalation follows local arbitration frameworks where applicable.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Get Help With Your Account

Team online

Live Chat

Open the chat widget in the bottom-right corner of your account dashboard. Our team responds within minutes during operating hours to answer questions about your account, payments or gameplay.

Email Support

Reach us at [email protected] with account concerns, payment disputes or policy questions. We aim to reply within 24 hours with a clear next step.

Account Settings

Visit your profile page to update contact details, review transaction history, adjust notification preferences and manage your security settings directly.

WHY VISITORS TRUST US

Why These Terms Matter

Transparent Rules

Every rule in this document reflects real account behaviour: deposit holds, withdrawal timelines, bonus terms and gameplay restrictions. No hidden clauses or surprise policy shifts.

Payment Security

Your QRIS, DANA, OVO and GoPay transactions are encrypted end-to-end. We never store full payment details on our servers; each provider handles their own security layer.

Account Protection

Your account is yours alone. We enforce strict login rules, two-factor authentication options and fraud detection to keep your balance and personal data safe from unauthorised access.

Dispute Fairness

If a transaction goes wrong or a gameplay outcome is disputed, our support team investigates with full transaction logs and game records. We document every step and explain our decision clearly.

Regular Updates

We review these terms quarterly and notify you of material changes via email and in-app alerts. You can always access the current version from this page.

Local Compliance

These terms align with Indonesian gaming regulations and payment provider standards. We work with local advisors to keep our policy framework current and compliant.

How Our Terms Stack Up

Account OpeningSeconds to sign up; full lobby access once your identity is verified. No waiting periods or hidden activation steps.
Deposit HoldsQRIS, DANA, OVO and GoPay deposits land in your account within 2–5 minutes. Bank transfers may take 1–2 hours depending on your bank.
Withdrawal SpeedRequests processed within 24 hours. Most QRIS and e-wallet payouts arrive within 30 minutes; bank transfers follow your bank's settlement window.
Bonus TermsPromotions are clearly labelled with playthrough requirements, game restrictions and expiry dates. No surprise forfeits or hidden rollover rules.
Game FairnessAll slots, live tables and sportsbook odds are certified by our providers. RTP rates and house edges are published in each game's info panel.
Data PrivacyYour personal and payment data is encrypted, never sold to third parties and deleted after account closure unless law requires retention.
Responsible LimitsYou can set deposit caps, session timers and Account closure periods directly in your account settings. Changes take effect immediately.
AT A GLANCE

What Defines Our Policy

01
One-Tap Deposits QRIS, DANA, OVO and GoPay are built into the chip row. Tap your preferred method, confirm the amount and your balance updates in seconds.
02
No Hidden Fees Deposit and withdrawal fees are shown before you confirm. We never charge surprise processing costs or take a cut of your winnings.
03
Instant Verification Your identity is verified in real-time using your phone number and email. No document uploads or multi-day approval waits.
04
Live Transaction Log Every deposit, withdrawal, bet and payout is logged in your account history with timestamps and provider confirmations. Full transparency, always.
05
Dispute Resolution If a transaction fails or a payout is delayed, our support team investigates within 24 hours and either resolves it or explains the hold reason.
06
Account Closure Close your account anytime from settings. Remaining balance is returned to your original payment method within 48 hours.

Common Questions About Our Terms

Tap 'Forgot Password' on the login page. We'll send a reset link to your registered email. Click it, create a new password and you're back in. If you don't receive the email, check your spam folder or contact support.

No. Your deposit method must be registered in your name. We verify this to prevent fraud and comply with payment provider rules. If you need to change your payment method, update it in your account settings.

Minimum deposit is Rp 50,000. Maximum depends on your payment method: QRIS and e-wallets allow up to Rp 10,000,000 per transaction; bank transfers may vary by your bank. Check the deposit screen for your method's limits.

Withdrawal requests are processed within 24 hours. QRIS and e-wallet payouts typically arrive within 30 minutes. Bank transfers follow your bank's settlement time, usually 1–2 business days. You'll receive a confirmation email once sent.

If a game disconnects, your bet is held in a pending state. When you log back in, the game resumes or resolves automatically. If the outcome is unclear, contact support with your session ID and we'll review the game logs to settle it fairly.

Yes. Go to Account Settings and set a daily, weekly or monthly deposit cap. The limit takes effect immediately and you won't be able to exceed it until the period resets. You can lower the cap anytime but raising it requires a 24-hour waiting period.

Your account remains active and your balance is safe. We don't charge inactivity fees or close dormant accounts. If you forget your login details after months away, use the password reset tool or contact support to regain access.